Job Description

Account Manager

At PPG, we protect and beautify the world through innovation, collaboration, and a commitment to customer success.

As an Account Manager supporting our Automotive Coatings business, you will play a critical role in managing and strengthening relationships with key customers while driving profitable growth across a dynamic and evolving industry. Reporting to the Tiers Commercial Manager, you will work remotely in the field.

Key Responsibilities

• Execute account strategies for global accounts and develop strategic plans for regional accounts aligned with overall business and marketing objectives.
• Lead regional pricing discussions and contract negotiations to drive profitable growth and strengthen customer partnerships.
• Manage demand forecasting activities, monitor sales pipelines, and identify opportunities to increase market share and revenue growth.
• Track and communicate developments at local customer sites to support business objectives and maintain account visibility.
• Identify, assess, and communicate customer opportunities, market trends, potential threats, and emerging business needs.
• Build and maintain strong relationships across customer organizations while gathering and leveraging customer feedback to enhance engagement and value delivery.
• Actively contribute to account planning, strategy development, and cross-functional account team discussions.
• Partner with local Optima Service teams to ensure high levels of customer satisfaction and support successful account management.
• Develop and implement strategies that increase adoption and sales of PPG's preferred products within customer accounts.
• Through PPG's Fixed and Variable Rate (FAVR) program, you'll have the flexibility to drive your own vehicle while receiving tax-advantaged reimbursement for fuel, insurance, and other eligible business-related vehicle expenses. The program is designed to provide a convenient, cost-effective alternative to a company vehicle while giving you greater choice and flexibility.

Qualifications

• 6 or more years of related experience.
• Bachelor's degree or equivalent in related discipline.
• Experience with large OEM's and/or Tiers suppliers and coatings technologies.
• Strong sales and negotiation skills.
• Proven communication capabilities required to effectively manage complex and dynamic situations.
• Must possess a valid driver's license, maintain automobile insurance, have access to a personal vehicle that meets PPG's Fixed and Variable Rate (FAVR) program requirements, and successfully pass a motor vehicle record (MVR) review.
• Position location is Western Michigan; Regular travel to PPG and customer locations is required.

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